AGB

Welcome to Norvexelle. These Terms of Service govern your use of our website and the purchase of products from our store. By accessing or using norvexelle.shop, you agree to be bound by these Terms.

1. General Information

This website is operated by Norvexelle. Throughout the site, the terms "we", "us", and "our" refer to Norvexelle.

Website: norvexelle.shop

Email: info@norvexelle.shop

By visiting our website and/or purchasing from us, you engage in our service and agree to comply with these Terms of Service.

2. Online Store Terms

By agreeing to these Terms, you confirm that you are at least 18 years old or have obtained consent from a parent or legal guardian.

You may not use our products for any illegal or unauthorised purpose, nor may you violate any applicable laws in your jurisdiction.

Any breach of these Terms may result in immediate termination of services.

3. Products and Services

We strive to display our products as accurately as possible. However, colours, dimensions, and product appearance may vary slightly due to monitor settings, photography, or manufacturing updates.

We reserve the right to:

Modify or discontinue products without notice
Limit product quantities
Refuse any order at our discretion
Update product information and pricing at any time

4. Pricing and Payment

All prices displayed on our website are shown in the applicable currency and include any taxes where required by law unless otherwise stated.

We reserve the right to change pricing without prior notice.

Payment must be received in full before orders are processed and dispatched.

5. Shipping

Delivery times provided are estimates only and are not guaranteed.

Norvexelle is not responsible for delays caused by:

Shipping carriers
Customs procedures
Weather conditions
Public holidays
Circumstances beyond our control

Risk of loss and ownership of products transfers to the customer upon delivery.

6. Returns and Refunds

Please refer to our Refund Policy for detailed information regarding returns, exchanges, and refunds.

Returned items must comply with our return requirements to be eligible for a refund or exchange.

7. Accuracy of Information

We make every effort to ensure that information on our website is accurate and up to date. However, we do not guarantee that all information is complete, current, or error-free.

We reserve the right to correct errors, inaccuracies, or omissions at any time.

8. Intellectual Property

All content on this website, including but not limited to:

Logos
Product descriptions
Images
Graphics
Text
Website design

is the property of Norvexelle or its content suppliers and may not be copied, reproduced, or distributed without prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Norvexelle shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

Use of our website
Purchase of products
Delays in delivery
Product misuse
Service interruptions

Our total liability shall not exceed the amount paid for the product purchased.

10. Product Use

Customers are responsible for ensuring products are suitable for their pets and used safely according to any instructions provided.

Pets should always be supervised when using toys, accessories, carriers, beds, or other products.

Norvexelle is not responsible for injury, damage, or loss resulting from improper use of products.

11. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of any third-party websites.